DPDPA for hospitals, labs and clinics
Healthcare organisations hold some of the most sensitive data people have, and share it across doctors, labs, insurers and apps. The Act asks you to show consent, purpose and retention at every step of care.
Customer journey
- 1RegistrationCONSENT
- 2ConsultationPURPOSE
- 3DiagnosticsSECURITY
- 4Patient requestsRIGHTS
- 5RecordsRETENTION
Where Healthcare gets hard
Emergency care and consent
Care cannot wait for a form. Systems need a clear route for emergencies and a record afterwards.
Records versus erasure
Clinical rules may require you to keep records that a patient asks you to delete.
Labs and messaging
Reports travel by email and chat. Each hop needs to be known and secured.
Minors and guardians
Care for children needs consent from a parent or guardian that you can verify.
How the three stages apply
Consulting
Map data across hospital systems, labs and apps.
See consultingImplementation
Consent at registration, rights requests at the desk and online.
See implementationGovernance
Vendor reviews and breach drills on a schedule.
See governance
Healthcare questions
The Act has provisions for some medical emergencies. We help you build the process and the record, and your counsel confirms how the provision applies to you.
A patient can ask. Retention rules for clinical records may still require you to keep it. Your data map should show which rule applies to each record type.
A parent or lawful guardian. You need a way to verify who is acting for the child.
Usually, when they handle data on your behalf. Contracts should say what they may do with it.
With a map of where patient data is created, stored and shared, then notices and consent at registration.
Get the healthcare checklist
One page: the duties that matter most for hospitals, labs and clinics, in order.