Privacy Policy
Updated November 2026
Notice of personal data collection on enquiry forms
As required under Section 5 of the Digital Personal Data Protection Act, 2023
When you submit your information through any enquiry form on this website:
We collect your name, company, phone, email and location only to reply to this enquiry and arrange a call. We keep them for 90 days, do not share them for marketing, and you can withdraw consent at any time. You can ask us to see, correct or erase your data, raise a complaint, or nominate someone to act for you, by writing to info@pinebrooktechnologies.com.
Overview and Data Fiduciary
PineBrook Technologies Pvt. Ltd. ("PineBrook" or "we") is a Data Fiduciary under the Digital Personal Data Protection Act, 2023. We process personal data lawfully, openly and only for the purposes stated in this policy.
Our registered address:
PineBrook Technologies Pvt. Ltd.
518, 519 CPL-1 Tower, 43-A, IT Park, Dehradun, Uttarakhand, India, 248001
Email: info@pinebrooktechnologies.com
Data we collect
We collect only the personal data you give us when you send an enquiry, book a discovery call or write to our team. This covers:
- Contact details: full name, work email address and telephone number.
- Professional details: company name, role and city or location.
- Enquiry content: project requirements, operational problems, team size needs and anything you write in a message field.
- Technical data: browser details, IP address and anonymised aggregate usage logs, used only for performance, security monitoring and site stability.
Purpose of processing
We process your personal data only to:
- Respond to your business enquiries and advisory requests.
- Arrange and hold introductory calls and discovery assessments.
- Assess possible technical, GCC and engineering partnership scopes.
We do not sell, rent or trade your personal information, and we do not use your contact details for unsolicited third-party marketing.
Lawful basis and consent
We process your enquiry data on the basis of your consent, which you give by submitting a form on this website, as Section 6 of the DPDPA, 2023 provides.
You can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing done before it. To withdraw, email us at info@pinebrooktechnologies.com.
Data retention
We keep enquiry details for at most 90 days from the date you submit them, unless a business relationship, commercial agreement or legal obligation requires us to keep them longer. When the retention period ends or the purpose is served, we delete or anonymise the data.
Security safeguards
We protect personal data against unauthorised access, alteration, disclosure and accidental destruction. Our controls include TLS encryption in transit, role-based access limits and secure hosting.
Your rights under the DPDPA
As a Data Principal under the DPDPA, 2023, you have these rights:
Right to access information
Ask for a summary of the personal data we hold about you and how we process it.
Right to correction and erasure
Ask us to correct inaccurate or outdated data, complete incomplete data, or delete data we no longer need.
Right to grievance redressal
Raise a question or complaint about how we handle your data with our Data Protection and Grievance Officer.
Right to Nominate
Nominate a person to exercise your rights if you are incapacitated.
Contact and grievance redressal
For questions, rights requests or data protection grievances, contact our team:
Data Protection and Grievance Officer
PineBrook Technologies Pvt. Ltd.
518, 519 CPL-1 Tower, 43-A, IT Park, Dehradun, India, 248001
Email: info@pinebrooktechnologies.com